Privacy & Data Policy
GermanHouses.de is our operational brand and is owned and managed by our Parent Company, P2L Immobilien AG registered in Switzerland (see Imprint). We also have an operational German branch, based in Leipzig. This privacy policy will explain how our organisation uses the personal data we collect from you and when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
GermanHouses.de collects the following data:
Personal identification information (Name, email address, phone number, etc.)
Your areas of interest in the Properties and Services we provide
How do we collect your data?
You directly provide GermanHouses.de with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
GermanHouses.de may also receive your data indirectly from the following sources:
Smart Currency Exchange Limited
Rightmove.co.uk
How will we use your data?
GermanHouses.de collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
If you agree, GermanHouses.de will share your data with our partner companies so that they may offer you their products and services.
Smart Currency Exchange Limited
When GermanHouses.de processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
GermanHouses.de securely stores your data at within a highly-availability, professional grade, cloud-storage facility.
GermanHouses.de will keep your contact details and preferences for as long as it is necessary to in order to process your data and whilst you still have interest in our services. You can at any time request deletion of the data and we will review all customer cases at least once a year. We will delete your data by removing all references within our secure cloud environment.
Marketing
GermanHouses.de would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop our GermanHouses.de from contacting you for marketing purposes.
What are your data protection rights?
GermanHouses.de would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request GermanHouses.de for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that GermanHouses.de correct any information you believe is inaccurate. You also have the right to request GermanHouses.de to complete the information you believe is incomplete.
The right to erasure – You have the right to request that GermanHouses.de erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that GermanHouses.de restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to GermanHouses.de processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that GermanHouses.de transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our
email: info@germanhouses.de
Call us at: +44 208 191 8666
Or write to us: Tannenzaunstrasse 19, CH-8610 Uster, Switzerland
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org
How do we use cookies?
GermanHouses.de uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – GermanHouses.de uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – GermanHouses.de uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
GermanHouses.de sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The GermanHouses.de website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
GermanHouses.de keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th August 2020.
How to contact us
If you have any questions about GermanHouses.de’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
email: info@germanhouses.de
Call us at: +44 208 191 8666
Or write to us: Tannenzaunstrasse 19, CH-8610 Uster, Switzerland
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that GermanHouses.de has not addressed your concern in a satisfactory manner, you may contact the Federal Commissioner for Data Protection and Freedom of Information.
The Federal Commissioner for Data Protection and Freedom of Information, Graurheindorfer Str. 153 53117, Bonn, Germany
Telephone: +49 (0) 228 997799-0
Fax: +49 (0) 228 997799-5550
Email: poststelle@bfdi.bund.de